How do I import the Key when importing issues via Import Issues from CSV

I am using the Import Issues from CSV via the Issues menu (admin CSV importer).  How can I import the Key instead of Jira assigning the key to the issue?  I want to use our own issue number so I can update these same issues in the future via the same CSV importer.

3 answers

Thanks for the example.


I have made a csv file as such:

"key", "summary"

"ADP-100419", "Second issue's summary"

Now I am on the import screen.  I am trying to map Key to Key but Key is not an available field.  How do i get Key as an available field?  Here are the fields I have available:

JIRA fields:  Original Estimate, Remaining Estimate, Summary, Issue Type, Due Date, Description, Reporter, Assignee, Priority and Labels.

Links & Sub-Tasks fields:  Issue ID, Parent ID.


In past testing of the import, I used Issue ID as the Key but JIRA still assigned it's own Key ("ADP-10" for example).  I would like it to be "ADP-100419" not an auto assigned number.


I figured it out.  I was not using the Admin Import.  I found it under the System menu–>External System Import.  Now I have all the fields I need!  Thanks for the info.  I appreciate your assistance.


0 votes
Ignacio Pulgar Community Champion Nov 04, 2015

You need to have a CSV file similar to this one:

"issue key", "summary"
"KEY-1", "First issue's summary"
"KEY-2", "Second issue's summary"

Note that the first row is essential, as JIRA needs it to know what is contained on each column.

Ignacio Pulgar Community Champion Nov 05, 2015

@Kristy Marshall I have edited my answer after having read the official documentation:

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