Could not load FunctionProvider class

Hello,

I started seeing an error "could not load FunctionProvider class" when trying to resolve an issue today.  I am using JIRA hosted on atlassian: https://globusrobotics.atlassian.net/.  I don't know where to find the log to find our JIRA version or a plugin that's causing the issue.  I do have a post action tied to this workflow transition:

Type: class
Class: com.googlecode.jsu.workflow.function.UpdateIssueCustomFieldPostFunction
Arguments:
field.name = customfield_10500
full.module.key = com.googlecode.jira-suite-utilitiesupdateIssueCustomField-function
field.value = %%CURRENT_USER%%

Online, I saw a recommendation to uninstall and reinstall a plugin.  However, I don't know how to do that. 

Please help.  Due to this problem, none of my users can resolve an issue.

Thanks,

Sanjay

 

1 answer

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Timothy Chin Community Champion Feb 09, 2017

The plugin has been disabled in on JIRA Cloud. You'll have to find some alternative to that functionality.

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