Can you enable Scrumban for my account?

[Kirk Madera]

I have another JIRA account with Scrumban enabled. I think it is a feature you are working on rolling out still. Can you add my forgeframework.atlassian.net account to the list and get this feature enabled soon?

[Sam Hall]

The documentation on how to enable is here: https://confluence.atlassian.com/jirasoftwarecloud/configuring-columns-764477997.html#Configuringcolumns-enablingkanbanbacklog

[Michael Coll]

Strictly speaking this isn't Scrumban as there are no timeboxed sprints and everything that goes with that (Sprint goal etc).

[Nic Brough]

Nope, we have less access to your account than you do!  We're a community of users of Atlassian tools, not Atlassian support, so we can only help you with questions, not really doing your admin stuff.

We might get a bit further if you could tell us how the "Scrumban" has been enabled on the other account, but I suspect you might need to contact Atlassian Support

[Kirk Madera]

I figured it out. It's no longer explicitly called "Scrumban". The feature has been integrated into Kanban. You can now move tickets into a new "Backlog" area when configuring a conban board which enables the functionality. The functionality is to have a backlog for a Kanban board so that issues with no intent to be worked on in the near future can be moved out of the way and ignored.