I was wondering if I create a project that requires a task to be completed by someone outside of my team and doesn't has a JIRA Core or Service Desk license assigned to their account, would that work?
The assignee for a JIRA issue has to be a JIRA user.
JIRA Service Desk has a slightly different model, in that customers (who are mostly not JIRA users) can be the assignee, in a sort of "it's their problem because they raised it, and need to tell support that it has been fixed" way.
But someone who needs to work on an issue needs to be a user.
Clarification - assignees have to be created as JIRA users, but they don't actually have to have active seat licences to get email notifications, etc. Under Admin/User Management/Create User you can add names and email addresses without having to assign them to any group.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs