That suggests that the field "account" has been removed from the screens, while your workflow contains validators and/or field configuration say that the field is mandatory.
The "account" field is often a function of the Tempo add-on - do you have that in your menu? Could you check if it's installed and enabled?
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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