Can't create issues in Jira

I can no longer create issues in JIRA. I get the following nonsensical error message referencing a non-existent field called "Account":

Account: Account is required. 

1 answer

1 vote

That suggests that the field "account" has been removed from the screens, while your workflow contains validators and/or field configuration say that the field is mandatory.

The "account" field is often a function of the Tempo add-on - do you have that in your menu?  Could you check if it's installed and enabled?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

102 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you