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Hello.... it might be dumb of me to ask but I'm not looking for any rude answers from anyone. We want to upgrade our JIRA from 7.12.1 to the most current version but are having trouble doing so. We tried following this guide https://confluence.atlassian.com/adminjiraserver/upgrading-jira-server-installer-938846937.html.
We aren't quite sure about the 'Re-apply Any Modification's step. Is this why our upgrade isn't working? Our Jira site becomes inaccessible after TRYING to upgrade? Do we take the following files BELOW and move them into the brand new Jira upgrade directory that it created? Is this what it means by REAPPLYING ANY MODIFICATIONS? Can someone please clarify?
setenv.bat(memory allocation and other JVM arguments)
Then it also says download the database driver. But we already have MySQL 2017. We need to download another......? Confused.