Hi Team,
We have upgraded Jira server from 8.3.4 to 8.7.1 version and could not able to bring up the service saying
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com.atlassian.jira.util.RuntimeIOException: java.nio.file.AccessDeniedException: D:\apps\Atlassian\Application Data\JIRA\caches\indexesV1\comments at com.atlassian.jira.util.LuceneDirectoryUtilsImpl.getDirectory(LuceneDirectoryUtilsImpl.java:27) at com.atlassian.jira.index.LuceneCorruptionChecker.isIndexOpenable(LuceneCorruptionChecker.java:67) at com.atlassian.jira.index.LuceneCorruptionChecker.checkAndFixIndexes(LuceneCorruptionChecker.java:55) at com.atlassian.jira.upgrade.ConsistencyCheckerImpl.checkAndInitLucene(ConsistencyCheckerImpl.java:272) at com.atlassian.jira.upgrade.ConsistencyCheckerImpl.initialise(ConsistencyCheckerImpl.java:182) at com.atlassian.jira.startup.DefaultJiraLauncher.postDBActivated(DefaultJiraLauncher.java:166) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:146) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:301) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:196) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:137) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:104) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:102) at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154) at java.lang.Thread.run(Thread.java:748) Caused by: java.nio.file.AccessDeniedException: D:\apps\Atlassian\Application Data\JIRA\caches\indexesV1\comments at sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:83) at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:90) at sun.nio.fs.WindowsLinkSupport.getRealPath(WindowsLinkSupport.java:259) at sun.nio.fs.WindowsPath.toRealPath(WindowsPath.java:836) at sun.nio.fs.WindowsPath.toRealPath(WindowsPath.java:44) at org.apache.lucene.store.FSDirectory.<init>(FSDirectory.java:159) at org.apache.lucene.store.MMapDirectory.<init>(MMapDirectory.java:159) at org.apache.lucene.store.MMapDirectory.<init>(MMapDirectory.java:112) at org.apache.lucene.store.FSDirectory.open(FSDirectory.java:197) at org.apache.lucene.store.FSDirectory.open(FSDirectory.java:190) at com.atlassian.jira.util.LuceneDirectoryUtilsImpl.getDirectory(LuceneDirectoryUtilsImpl.java:25) ... 14 more
This is critical.