[Bug] After upgrade jira v6.4.x to jira-core v7.4.1: Oops, you've found a dead link.

After upgrading from Jira v6.4.14 to Jira Core v7.4.1, the main URL for JIRA returns the following message:

 

Oops, you've found a dead link.
Atlassian
 

An analysis directly on the machine with the links browser shows that jira has lost it's base URL - JIRA is supposed to run from /jira, but instead now runs from /. Is there a mechanism to upgrade jira without jira trashing it's configuration?

1 comment

Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jul 30, 2017

Hi, 

could you check server.xml file, and base url. 

 

In fact, jira gets from 2 points info:

1. In $CATALINA_HOME/conf/server.xml. I mean context path info

https://confluence.atlassian.com/jirakb/how-to-change-the-jira-application-context-path-225119408.html

2. Next is base_url. You can in admin panel.

3. Additional: just check it on revers proxy if you have it.

 

Ii it is not clear, 

Kindly provide here a server.xml, 

 

Thanks 

Gonchik

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