Jira Cloud Admins
Created Jan 19, 2021, Last active today
-
Hello. I have a customer who is able to email in a ticket request. When my team replies, the responses are not going out to the customer. It's just one customer this is happening with. I looked...
-
Hi everybody, during last Christmas holidays and partially in January I’ve been studying for ACP-120 certification. Team-managed projects are included in this certification, so I had to looked into ...
-
Advice Needed -Tracking Developer Time against tickets & automation to notify PM when getting close?
Also curious what other people use as well. Situation: PM's input hours into Original Time Estimate Field in Jira. Developers log their hours against tickets using Jira Add-On called TimeT...
-
Hi Experts, I hope this finds you well. Tomorrow, I'll be speaking at the event on Jira and Confluence Access Control I'd greatly appreciate any suggestions or insights you may have to enhance my ...
-
Hello Community! My name is Michel and I work within the Jira Platform team at Atlassian. My team is looking into how we help our project admins in Team Ma...
-
Hi Team, we have usually release, unreleased & Archive version available in release section. we have "fix version" field in Jira, but while creating new jira card under fix version dropdow...
-
Hi
-
We have a mix of projects (Jira Service Management in this case), some of which have dedicated emails to open tickets (and they have very helpful email logs), but we have some projects that just use ...
-
Hi, How can I make a field mandatory, but only when users create the issue manually. I want to keep the fields open if there is an automated creation (e.g. through API or jira automation). ...
-
Hello. I have a group of contractors working on specific jira projects. They would like to search a project by member but I don't want them to be able to do it through all of JIRA. ...
-
Background: As you probably know, you can create customized statuses in Jira, however, each status you create has to be assigned to one of the three default statuses in Jira - To Do, In Progres...
-
Hi, I need to set up a Dev-UAT-Prod environment for Jira Service Management in the Cloud (UAT = User Acceptance Testing). Our org has the Standard Plan so we don't have a true Sandbox capability (c...
-
The 2-line description of these 2 features (as they differentiate between free plan and the standard plan) say the following respectively. I understand that this means that adding a user to my projec...
-
Hello, I wanted to create a listener script using the "Issue assigned" event, but I can't find it, although I can see it when I go to the events page. Thank you in advance. Best regards,
-
Hi Team, Has anyone done a Product URL consolidation? I want to perform this task and know the risk involved and if this is something I can do on my own. I was able to locate this infor...
-
Hello! Is there a simple way for a JIRA ticket URL to be published to a certain place in Confluence? I think this is easy but I am having trouble finding out how. Thank you!
-
Hi! I am working for Deviniti as a product owner of Extension for JSM app. Currently we are gathering feedback from our users to improve the solution. We are looking for admins (cloud a...
-
Hi Friends, I am new to being a Jira Admin. Only been working in this capacity for around two months. No one has been administrating our site going on two years now. &nb...
-
I'm Merrick I'm working on computing my cloud and other fun things I need some help from time to time but I'm very excited and experienced
-
Hello! We have a customization request form that our customers fill out via a Google Form. I created a form in Jira and would like to change to that. Is there a way to have customers fi...
-
eWi bekomme ich die Jira Api über Python? Ich mache grad ein Praktikum und soll ein Jira ticket in excel umwandeln, vlt kann mir da jemand helfen
Deleted user 0 3 December 14, 2023
-
Hi, I passed 10 users on the free plan and automatically upgraded to the standard plan trial. After 15 days Jira software deactivated. I inserted the Billing information. How can i reacti...
-
I have an administrator access for the project ,still Plans tab not appearing. This is required to enable the capacity tracker feature.
-
My company's email address(domain) has changed and I would like to change my Jira user's email address. To change the email address, enter the new email address in the Email menu of Manage account a...
-
User Story: As an admin, I want to deactivate a user, so when the changes have been made, they are removed from the project/s. Scenario: Imagine having 100+ users deactivated and they are be...
Recommended Learning For You
Level up your skills with Atlassian learning
Learning Path
Become an effective Jira admin
Manage global settings and shared configurations called schemes to achieve goals more quickly.
Streamline Jira administration with effective governance
Improve how you administer and maintain Jira and minimize clutter for users and administrators.
Learning Path
Become an effective Jira software project admin
Set up software projects and configure tools and agile boards to meet your team's needs.
Description
Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
Copied to clipboard