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Im getting an error message that says something went wrong, try again later. It has been the same all day.
Hello @Kimberly Anderson
Are you on a free plan or a paid subscription? If you are on a paid subscription I recommend you open a support case with Atlassian at
And please report back here what you learn.
I have seen at least two other posts in Jira Software Questions where other users said they also have had problems in Free instances. I am an Organization Admin, not just a Site Admin, for my Free instance and I am not encountering the problem.
Joining the conversation a bit late, but wanted to add this link to this convo as it might be useful : https://status.atlassian.com/. As you can see in the below image, there is an active incident with Atlassian services, there maybe a possibility that when you faced the issue, they might publish the same error here too.
Since you're on a paid plan with Atlassian, they are bound to respond to your tickets within the SLA as well https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html , If they don't you can surely raise this as a concern to their Customer Success team as well.