Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Do you regularly back up your Jira or Confluence Cloud instances?

Danny Grenzowski _Rewind_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Jul 18, 2022

I know that once certain items are deleted in Jira Cloud, they are gone for good (ie. Issues). And other items, like Projects, go to the Trash, but are then hard deleted eventually as well.

 

Have you ever had accidental deletions in your instance?

If so, have you been able to recover lost items *successfully* through a backup and restore process?

 

I'm curious to know more about whether or not this is a big problem for Admins, and if so, how you're solving it.

4 answers

Suggest an answer

Log in or Sign up to answer
1 vote
Dan Breyen
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Apr 19, 2023

If you search the community, I didn't find a definitive answer.  I'm getting the impression that Atlassian is covering major system down issues, but it would be a good idea to export your Jira/Confluence data just in case.  

Anyone have any other thoughts on the matter?

1 vote
Deleted user Jul 18, 2022

Do not backup, but the admin oversees all changes.  

Ive thankfully never had to do a restore but I do automated backups of our Production Jira and Confluence instances nightly.

I have restored these to a sandbox in the past.

Not sure if that is helpful but let me know if you have any questions!

What do you use for your backup? 

Like Bill likes this

Never deleted 'instance' but I keep that site admin access to a minimum to avoid issues.  Offline storage to assist w/clean up and allow easier maintenance of active projects is definitely a good idea.  

TAGS
AUG Leaders

Atlassian Community Events