Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation between Servicedesk and Jira Software_Linked issue

Once I create a ticket on the Software backlog it creates a link on the Service desk ticket but notes the link under the comments section.

How do I change this so that the link actually reflects in the  correct field and not on the comments field? (i.e on the linked ticket field) ?

What rule criteria should I use as I am currently using the following:

 

 

 

Jira Automation_Linked issue2.jpgJira Automation_Linked issue.jpg

 

2 answers

1 accepted

4 votes
Answer accepted

Use Link issues action.

 

link.png

Yes, use the Link Issues action

Thank you

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you