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Advice Needed -Tracking Developer Time against tickets & automation to notify PM when getting close?

Wendy Grapentine March 6, 2024

Also curious what other people use as well.

Situation:
PM's input hours into Original Time Estimate Field in Jira. 
Developers log their hours against tickets using Jira Add-On called TimeTracker. 

Complications:
- Time Tracker works great against the direct ticket.  It can not aggregate or roll-time up to a parent ticket. 

Request from PM's - Create a Jira automation that will notify the PM's and the Sales Reps when actual developer time logged is 80% of the Original Estimated Time has elapsed.  

Notifications themselves should not be a problem. Question is more to do with:
1) how would I set up automation query
2) how would your company do something like this?  Any recommendations?

(Sorry if nebulous, need help with # 1 and just curious on #2 if there are better/different ways to track dev time)

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2 votes
Robert Condon March 7, 2024

I'd start with this, and debug from there

To push logged work up to the Parent Issue:

  • Trigger > Work Logged
  • Add any Conditions (such as filter by User or IssueType)
  • Add branch > For Parent
  • Update Issue > Copy Log Work from Trigger Issue

To Monitor for >80%:

  • Trigger > Work Logged (Make sure to check 'Allow this rule to be triggered by automation'
  • Smart Values Conditon
    {{#=}}{{issue.timetracking.timespent.asnumber}}/{{issue.timetracking.timeoriginalestimate.asnumber}}{{/}}
    Is greater than 0.8
  • Send Email
Anne Saunders
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March 7, 2024

I literally had a request for functionality like this yesterday. You have probably saved me hours of poking around!

Like Steven Haworth likes this
Anne Saunders
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March 14, 2024

It turns out the workRatio value (expressed as a numeral between 0 - 100, no percent sign necessary) IS this value, so a query of

workRatio > 80

is all you need :) 

1 vote
Amit Bansal March 7, 2024

Issue 1 - Complications:
- Time Tracker works great against the direct ticket.  It can not aggregate or roll-time up to a parent ticket. 

Approach - Time tracking should be done against sub-tasks (under all stories/tasks/bugs) so that they roll up to parent ticket. You can write an automation rule to trigger updation of estimation field of parent story/task as soon as subtask estimation is updated.

Post which you can use workratio field to check if it has reached 80.

 

Issue 2 - 

Notifications themselves should not be a problem. Question is more to do with:
1) how would I set up automation query
2) how would your company do something like this?  Any recommendations?

 

Approach - 

1) Step 1

- Automation rule for updation of estimation field when any subtask sees change in estimation field.

- Automation rule for slack/email notification as soon as story/task has workratio >-=80

 

2) We don't have any such requirement. Also, I am not sure how this alert would be used by the receiver.

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