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Your favourite Jira Cloud feature?

Hi there,
I would be interested to know what is your favorite feature of Jira Cloud?

My personal highlight is the login free portal, which is great for support requests like "Forgotten/missing account details".


A positive one: automation add on is very useful and also it is being used more and more....


Something to improve is features of server/dataCenter VS Cloud version :(


Another thing to review is support team feedback on tickets.




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I'm not a long time Jira user but the one to merge issues 😉

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The "killer feature" of Cloud is that it's on Cloud, so you don't need to fight with Tomcat.

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Hi @Kai Sören Becker ! Thank you for raising this topic as I am searching for useful features of Jira Cloud, too :) 

I am sorry but just to clarify, are you asking for Jira Service desk features or Jira Software Cloud because the free login portal and the support team feedback on tickets are part of the Jira service desk product, right?


Thank you!


Magdalena Zhisheva

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Hi @Magdalena Zhisheva

you are totally right. I meant JSM Cloud :)

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Thank you @Kai Sören Becker ! 

Unfortunately, I can't share any favourite feature but I will keep looking on this amazing discussion. 


Magdalena Zhisheva

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- Recent automation utilities in Jira are very helpful.

Areas for improvement 

- Additional widgets such as team's velocity, QA Leakage Percentage on Dashboards

- An ability to plot Low level plan with graphical view (just like you can drag and drop sub tasks and map them against team members in other Add-Ons in Jira)

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