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We recently started our free trial for Service Management and we're likely to keep it as it is a great product.
The issue is that all of my Jira trusted users got access to Service Management by default, and I can't revoke that product's access unless I revert their user type to "basic", which I don't want because many of these need some specific Trusted tooling. Where I'd require ~15 agents total, I'm getting 25 additional ones by default, which is almost triplicating my cost.
Is there a way to remove these default users from Service Management?
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