Hello!
Right now, the issue creation through HTML (URL) links mentioned in this article is meant to be used on Jira Server, and also the article says this feature is not a supported component in Jira applications:
The JIRA functionality described on this page is not maintained as a supported component of JIRA applications. Consequently Atlassian cannot guarantee to provide any assistance in configuring or implementing it.
We recommend using the JIRA REST API instead of following the steps on this page, as the content is now quite outdated. Please see our JIRA REST API Tutorials for further information.
This feature is not mentioned in Cloud, but it works if the correct parameters are set: https://<instancename>.atlassian.net/secure/CreateIssue!default.jspa?pid=<project id>
However, some unexpected behavior may be noticed, since it's not formally supported.
One of the unexpected behaviors is that the Issue Type order is NOT being respected from that in the Issue Type Scheme when one tries to access the Create Issue form for a Project using this very simple direct HTML link feature.
It's great to be able to supply your staff with a simple shortcut link for them to quickly and easily create issues to a specific Project and them be able to select the proper Issue Type, especially when staff tends to forget to change Projects and Issue Types when creating an issue.
Please click here and click Vote for this issue at the right of this feature request's profile so this great feature can be supported again.
Thank you!
