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EMail body text unreadable

Juanlu Garcia
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 15, 2018

Hi, 

 

When customers add a comment in JIRA application an email is sent to the team. This email is full of links with no sense and it makes it an unreadable email.  Is there any way to fix it?

An example...

Re: Fundacion Tripartita URGENTE

IMQP SISTEMAS Necesito acceso por Dameware al equipo que le habéis mandado (SPSSCLREM42). Gracias.

{ "@context": "http://schema.org", "@type": "EmailMessage", "description": "View Issue", "potentialAction": { "@type": "ViewAction", "target": "https://cau-imqprevencion.atlassian.net/browse/CAU-6004?inbox=true&focusedCommentId=${comment.id}&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-${comment.id}", "name": "Ver comentario" }, "publisher": { "@type": "Organization", "name": "Atlassian", "url": "https://www.atlassian.com" } }

 

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gordonthomson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 15, 2019

Did you ever get a reply or find a fix, @Juanlu Garcia ?

Juanlu Garcia
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 25, 2020

Yes, the problem was our email server.

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