when we trying to create feature it is showing Audit log

[vasanth]

summary: Field 'summary' cannot be set. It is not on the appropriate screen, or unknown., customfield_ 11326: Field 'customfield_ 11326' cannot be set. It is not on the appropriate screen, or unknown., description: Field 'description' cannot be set. It is not on the appropriate screen, or unknown., priority: Field 'priority' cannot be set. It is not on the appropriate screen, or unknown in jira align.

features are not creating JIRA. 

can someone assist with this error? 

[Steve Sauser]

@vasanth Thank you for your question. 

Each of these errors tell us that there are custom fields in Jira being used for Summary, Description and Priority are all fields that come out of the box in Jira and are not listed in the custom fields because they completely out of the box.  

Example Screenshots for Summary and Description from the Create Screen in Jira:

While these can be removed from the screen schemes and replaced with custom fields Jira Align will not recognize these fields (Summary and Description).  Jira Align will expect that the real out of the box fields will be present on all the issues and the screens on those issues.  

It would appear to me that you would want to coordinate with your Jira Admins to determine the field that is Custom Field ID "11326" and if it is summary or some similar name, it should be removed from the screen schemes (for your integrated projects) and the screen itself should have the real Summary field added back into the Create/Edit/View screens.  

It is further highly likely they have removed the Description field from the Create/Edit/View screens in the Feature issue type, this should be added back.  

Regarding Priority, in Jira Align this is managed in Admin --> Jira Settings --> Field Management.  Here they will find the field they are mapping for Priority. 

• Priority is an out of the box field in both Jira and Jira Align. 
• It is likely that the mapping has not been completed for Priority in Jira Align and/or it is not displayed on the Feature Create/Edit/View Screens for your integrated projects.  

When mapped correctly in Jira Align it should look like the below screenshot:

In Jira the screen fields should look something like this:

Please note, I rearranged the fields in this view to bring Summary, Description, and Priority to the top for demonstration purposes. 

If you need additional detailed assistance, please submit a support ticket to gain assistance with making these changes (assuming your Jira Align and Jira Admins do not already understand how to resolve this with the detail above).  

[Jamie Giantonio]

@vasanth you need to confirm that the fields that will be synced between the two are present on the Create and Edit screens in Jira for each of the issue types.

More information: https://community.atlassian.com/t5/Jira-Align-articles/Jira-and-Jira-Align-Integration-Jira-Issue-Field-Best-Practices/ba-p/1537120