I'm unable to cancel a user story which has an Iteration in progress. I have also tried unlocking the iteration but still see the same error message "“THIS OPTION IS NOT AVAILABLE FOR THIS STORY”. I have a role of Scrum master in Jira ALign which has the rights to perform this action. PFA screenshot below for the same. Kindly suggest here.
@LAXMI ABHINAV REDDY ARAE Check to see if you have been allocated to the iteration.
You can find additional information about how to setup allocations in the following article: https://help.jiraalign.com/hc/en-us/articles/115005897808