Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Unable to cancel a user story



I'm unable to cancel a user story which has an Iteration in progress. I have also tried unlocking the iteration but still see the same error message "“THIS OPTION IS NOT AVAILABLE FOR THIS STORY”.  I have a role of Scrum master in Jira ALign which has the rights to perform this action. PFA screenshot below for the same. Kindly suggest here.

Thank you.

JA error.PNG


1 answer

1 vote
Jennelle Stearns
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 14, 2021

@LAXMI ABHINAV REDDY ARAE  Check to see if you have been allocated to the iteration.

  1. Open the Iteration in Jira Align
  2. Click on the Members tab. 
  3. Verify you are listed as a user (located below Team Statistics and Math Guidance buttons)
  4. If you aren't, click on the drop down next to Team Members, select your name.
  5. You should now be listed as a user.
  6. Click on Save.
  7. You should now be able to cancel the story.

You can find additional information about how to setup allocations in the following article:

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events