In my work, we there fast projects (upgrades, new server and others) and we useds a card for project, not a board for project.
I would like create a automation for send a e-mail to the client with a link for NPS survey. I managed to put the e-mail field on the card, but I can't create the automation for the lane transition, an e-mail to be sent to the client.
It's possible to do this?
Sorry for my english!
Hi Felipe, this sounds like a Jira question. If you update your tag to jira-cloud/core/server etc you'll get better answers than in the Jira Align product section of Atlassian Community. That being said, you can do it in Jira but you'll need to use a Jira app like Automation for Jira to send external emails which I think is what you want to do based on your comment around clients.
(Or, What to expect when you’re expanding.) Once you've completed your Jumpstart, or your initial assessment of Jira Align, you'll start to think about how you can roll it out to the rest of your e...
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