Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

PHI Within Jira Align how to go about removing it?

Currently we have Jira and Jira Align connected. When there is a situation that PHI is input into a Jira issue, we remove the PHI, then Clone the issue without the PHI. Then permanently delete the issue that contained PHI to remove the History of the issue. However, since Jira and Jira Align are connected there is the possibility that PHI could connect over to Align. Are there any recommended steps to take when removing any traces of PHI within Jira Align?

1 answer

1 accepted

2 votes
Answer accepted
Rob Phillips Atlassian Team Dec 22, 2022

Hi Alexis,

I don't think you attended the original training, but there is a 2-step process for removing records in Jira Align that may have sync'd up from a since deleted item in Jira. 

1. Simply find the item and select More Options, then scroll down and click Delete to move it to the Recycle Bin. 

2. Go to the work item grid list view for the applicable item (e.g. Story) and Permanently Delete.  

See screen shot for an example...

delete item.png

recycle bin.png

recylcle bin hard delete.png

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events