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1 answer
Integrated users are normally non-team lead roles on an agile team such as developer, QA, UX, etc. POs and SMs are considered licensed users. As far as the specific System Role that is assigned to integrated users in Jira Align, that can vary. It is determined by what is selected as the System Role on the Jira Setup tab in the connector.
Most common System Roles used are Default, Integrated User or Team Member. Regardless which System Role is used, the permissions should be set accordingly where an integrated user has limited access in Jira Align. They will have access to most options at the Team level but only the Program Board and Features at the Program level. They will not have access to anything above the Program level. Any additional access granted would qualify them as a managed user.
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