You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Is there a way to know
1) how many licenses are there in a Jira Align instance
2) and how many being used & who are the users, which are consuming these?
Administration>People>Apply Filters allows to filter deactivated User but it does not provide data for the above queries. Pls. share related article/writeup.
Find the user list and export it
Administration > People > More Actions > Export
Administration > Jira > Jira Setup > Default System Role for New User(s)
(It's usually "Team Leads or Team Members")
Open the spreadsheet file and identify any Atlassian Users by their email address @atlassian.com
Remove them from the file
(Note: For security reasons we recommend that Atlassian users are always deactivated unless they are actively assisting you or your colleagues. Check column "Active User" and ensure they are set to "Deactivated")
If you are comfortable with Pivot tables, then use a Pivot table to analyse the data.
Otherwise, use Filter/Sort.
Count the users with the Role from Step 2,
Those are your Integrated User Licenses.
Count all the other Roles.
Those are your Full Licenses.
2) The second part isn't as simple. I've found the easiest way to determine this is to export all the users and sort them by role. You have a default role for integrated users (often Team Lead, Team Member, or Default). Once the users have been exported into excel, I look at the number of Integrated users and then the subtract that number from the total.