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How do you get past Jet's "Loading your Jira boards" screen?

Dave Liao Community Leader Apr 18, 2021

I'm using Jet to evaluate a Jira Cloud instance for Agile readiness.

What do you do if you start an analysis and nothing happens?

sadness.PNG

I waited for way longer than three minutes, but nothing's happening...

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Dave Liao Community Leader Apr 18, 2021

Figured out my issue - I picked a Jira Cloud dev instance with no data. 😅

Tip: If you plan on using Jet to analyze a Jira instance, make sure there's at least one board created to actually analyze.

This is an edge case the developers didn't think of, I suppose? 🐛

Kyle Foreman Atlassian Team Apr 19, 2021

Hi Dave, thank you for the update. We'll make sure to address this!

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