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How do you get past Jet's "Loading your Jira boards" screen?

Dave Liao
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 18, 2021

I'm using Jet to evaluate a Jira Cloud instance for Agile readiness.

What do you do if you start an analysis and nothing happens?

sadness.PNG

I waited for way longer than three minutes, but nothing's happening...

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Dave Liao
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 18, 2021

Figured out my issue - I picked a Jira Cloud dev instance with no data. 😅

Tip: If you plan on using Jet to analyze a Jira instance, make sure there's at least one board created to actually analyze.

This is an edge case the developers didn't think of, I suppose? 🐛

Kyle Foreman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 19, 2021

Hi Dave, thank you for the update. We'll make sure to address this!

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