A feature is created in a Program and linked to Epic and there are stories attached to Feature, but in Program board the feature says: This feature has no stories and is black in color(Orphaned). Could some one please help me if I'm missing any?
Hi @Reddy ,
When you look in Jira Align at one of the features in the feature grid (Program -> MANAGE ->Features), do you see the stories attached to the feature in Jira Align?
If the stories aren't showing in Jira Align, but they are in Jira, then you probably have an issue where the Jira project and board for those stories isn't mapped to Jira Align.
@Reddy- Where on the board is the black feature appearing (see below)? In the Unplanned Sprint column of a team or in the Unplanned Sprint column of the Unassigned row (if you have it turned on)?
Also, can you please confirm the sprints to which the stories are assigned are in the PI assigned to the parent feature?
Unless you find a mismatch in the time frames (see above), I recommend you submit a Support ticket to Jira Align Support from the User Menu. See the image below.
When you submit the support ticket, I recommend you include as much detail as possible including screen shots.
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