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Do we receive email alerts in Jira Align?

veenavarshni
veenavarshni Dec 13, 2019

In Jira when a person chooses the subscribe option the system sends emails to anyone that subscribes to a ticket.

In JiraAlign has it been configured the same way like getting alerts to email when things change ?

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Shawn Kessler
Shawn Kessler Atlassian Team Dec 13, 2019

Yes, when subscribed to a work item, you will receive an email notification each time an update is made to any of the item’s parameters.

You can find more details about alerts and notifications in this Help Center article:


https://agilecrafthelp.zendesk.com/hc/en-us/articles/360018773733-10X-Set-Up-Alerts-and-Notifications#subscribe

-Shawn

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Peter Jessen
Peter Jessen Rising Star Dec 13, 2019

@Shawn Kessler- You beat me to the same answer, buddy! :-)

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Peter Jessen
Peter Jessen Rising Star Dec 13, 2019 • edited

Hi @veenavarshni ,

When a user subscribes to an object in Jira Align they will receive email updates for any changes to that object, provided a number of prerequisites are in place.

You can find all of the individual and system prerequisites in this article - https://agilecrafthelp.zendesk.com/hc/en-us/articles/360018773733-10X-Set-Up-Alerts-and-Notifications.

Regards,

Peter

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