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Are there any Data Residency concerns between Jira Align and Jira Cloud?

Jimmy Seddon Community Leader Jan 21, 2020

Data Residency became a hot button topic for our company in 2019.

While, I can see on the Jira Align website that it says the cloud version is hosted in AWS and is geographically distributed, does that mean that Jira Align is hosted in all the same data centers that the other Atlassian Cloud applications are hosted?

Given that our company is currently in the US-East Data Center for Jira Cloud we are likely ok, but I thought it was worth asking the question for those that might be elsewhere in the world.

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Answer accepted

Data residency is important to us too. The Jira Align sites are hosted in the following AWS regions today.


US East (Ohio) us-east-2

Asia Pacific (Sydney) ap-southeast-2

Europe (Frankfurt) eu-central-1

Note that as a new multi-tenant customer you can select any of these regions now. Jira Align might expand in the future to meet more data residency requirements. 

Note 2, if a customer purchases our dedicated VPC option then they can select from most of the AWS regions to meet their requirements. The region must have the services that we use to run our solution.


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Jimmy Seddon Community Leader Jan 21, 2020

Yes thank you for posting that @David Guimbellot!

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Hi @Jimmy Seddon

I am going to send the Jira Align Trust Overview to your email address--should be there in a few minutes. Should answer all of your questions ;)

Jimmy Seddon Community Leader Jan 21, 2020

Thanks @Shawn Kessler!  Is there a public link to that document that can be posted here in case others are interested in that information as well?

@Jimmy Seddon 

Not at the moment--will see if I can get approval from the PM team to post it to the Help Center....

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