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Agile Team Not Appearing in the Program Room

There is a team created and assigned to a certain Program, but the team is not showing up in the program room what seems to be the issue?

3 answers

1 accepted

2 votes
Answer accepted
Rae Gibbs
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 09, 2022 • edited

Hey @Ahmed Elmazon - If the team that is not appearing on the Program Board doesn't have any stories associate with a feature for that PI, the team will not display on the Program Board.

In this screenshot, you can see the program, Listing Services, has 2 teams.

Screen Shot 2022-08-09 at 10.49.19 AM.jpg

The Program Board isn't showing any teams.

Screen Shot 2022-08-09 at 10.50.44 AM.jpg

You can see there are no stories at all in this program.

Screen Shot 2022-08-09 at 10.52.15 AM.jpg

Once a story is created that has the team in question assigned to it, is parented to a feature for the PI in question, the team will then appear on the Program Board.

Screen Shot 2022-08-09 at 10.58.37 AM.jpg

If you have features assigned to the PI in question but teams haven't started story decomposition yet, you can assign teams to them on the Program Board. First make sure that the Unassigned Features toggle is on in the Extra Configs button.

An UnassignedScreen Shot 2022-08-09 at 11.01.11 AM.jpg

An Unassigned row should appear at the bottom of the Program Board.

Screen Shot 2022-08-09 at 11.05.58 AM.jpg

Click a feature in the Unassigned row to open the Quick View and you can assign teams there. Upon adding a team, it should not display on the Program Board.

Screen Shot 2022-08-09 at 11.03.41 AM.jpg

Hope this helps!

0 votes
Allan Maxwell
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 09, 2022

The most common cause is that the team is an "Agile Team" and they do not have any Sprints associated to the selected Program Increment.  Do you see a message like this on the Program Board?  One quick solution is to click the "Sync them now" link, but it is probably better to work with you Jira Align Admin to see why the Sprints are not syncing from Jira.


Screen Shot 2022-08-09 at 2.45.47 PM.png

0 votes
Matt Magee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 09, 2022 • edited

Just a quick supplement to the information provided by @Rae Gibbs below.

The Program Board is for scheduling FEATURES and NOT STORIES in accordance with scaled agile practice.

Most shops generally perform some kind of "Pre-PI Planning", usually 1-2 weeks before the PI Planning event. The goals is to load a some portion of the expected roadmap for the next quarter into the next PI.

As each agile team decompose stories, and links them to their parent feature, teams will automagically appear on the Program Board via their relation to their parent feature scheduled in the PI.

Organizations which take a week to perform PI Planning by combining the Pre-PI Planning and PI Planning events(5 days vs 2 days), may wish to use the technique outlined below by Rae to have teams display in the Program room. 

I hope this helps. M@

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