Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

A Feature created in JA with no Priority selection, the synced issue in Jira has High priority?

Vinay Sharma September 9, 2022

We have Jira Align and Jira Software (Cloud) integration.

When a Feature (Jira Epic) is created in Jira Align, with no Priority selection, the synced issue (Jira Epic) shows up "High Priority"?

Ideally, it should show "Need prioritization" in Jira. How to resolve it? Please suggest.

1 answer

1 accepted

1 vote
Answer accepted
Shannon Wright September 9, 2022

Please check under Admininstration - Jira Settings - Jira Setup tab

scroll down to the custom field settings to "Issue Priority Default".

This has an ID in it.  Check your priority ID's in JIra for the desired priority and change this field. 


The definition of this field in Align states the following:

Issue Priority Default. When you create a feature or story in Jira Align, it will create a feature or story issue type in Jira. This is a default priority that the connector will set on the newly-created issue in Jira.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events