hipchat displayname truncated with ldap/AD


I setup HipChat Server with external ldap/AD and the users are getting imported, however the displayname field for all our users is "lastname, firstname".  When emails and the "welcome" message appears during HipChat login, the users see  "lastname, " and thats it.


Welcome, lastname,

Any way to change this logic aside from changing the displayname mapping field to givenname ? 

1 answer

1 accepted

This widget could not be displayed.
Timothy Chin Community Champion Jun 17, 2016

Weird. In HipChat, there is only "displayname". You could raise this as a bug?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Friday in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

172 views 1 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you