This question is in reference to Atlassian Documentation: Unable to sign in to the HipChat desktop app
Why are proxy settings available after logging in, and not before? That makes no sense. If I am logged in, then my proxy is already working. If my proxy is not setup properly, it will not be able to log in to change that setting.
If someone from Atlassian, could explain how to configure the proxy server, it would really help. We are evaluating HipChat at my company, but I have no way of using the desktop client as I have no way of logging in to the client. All connections have to go through an authenticated proxy server. The client keeps telling me to check my internet connection when clicking the Get started button.
This is ridiculous and makes Hipchat almost unusable in some corporate environments. I have to make a scripted to delete the hipchat.ini every day so I can log in when I move to different locations. Without deleting HipChat's config every time I can't even open the app, let alone change the proxy settings. I've never seen this convention followed by any other windows app I've come across. It's unique to hipchat.
@atlassian - Two critical suggestions:
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs