We recently migrated our HipChat Server to a new server. After migrating users are reporting an issue when attempting to confirm account access through their HipChat integrations. For example when attenpting to create a private room associated with a JIRA issue. The issue is only occurring for a sub set of users.
Suspect it is to do with migration. Can you please get those users to drop the authorization (it is possible under their profile page):
And then they will be asked to get authorized again next time they need to create a private room. That should fix the problem if it is indeed what I suspect it is.
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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