This sounds like either a mis-entered email or temporary issue with communication between HipChat and your email server. You can try going to https://www.hipchat.com/forgot_password to re-send the confirmation email. If the issue continues, I'd recommend dropping our support team an email via firstname.lastname@example.org. They should be able to more accurately diagnose the reason you might not be getting a confirmation email.
Hi Christopher Rivers,
I tried to sign up for one of my different accounts but I am not receiving the verification mail and tried over and over. I think the FIRST email that Atlassian tries to send gets bounced back and it may add that email address to an internal block list. How can I contact to delete the email from the block list and the user will be able to activate. Any help will be appreciated.
I also have this problem with my work email. I successfully received the change notification on my current email (with the message to check the new email for verification). But I never received the verification email on my new address. I've had it resend for three times, but it never arrived. Is there any chance you could help me as well?
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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