Verification email not sent

I have never received a verification email or code of some kind. So I can't use my account at all,  why is this?

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This sounds like either a mis-entered email or temporary issue with communication between HipChat and your email server. You can try going to https://www.hipchat.com/forgot_password to re-send the confirmation email. If the issue continues, I'd recommend dropping our support team an email via support@hipchat.com. They should be able to more accurately diagnose the reason you might not be getting a confirmation email.

Thank you very much for your response but I was able to find a solution. Turned out I already had another account from my old job, just needed to reset my password so I could login properly. Thank you for your help.

Hi Christopher Rivers,

I tried to sign up for one of my different accounts but I am not receiving the verification mail and tried over and over. I think the FIRST email that Atlassian tries to send gets bounced back and it may add that email address to an internal block list. How can I contact to delete the email from the block list and the user will be able to activate. Any help will be appreciated.

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