Update Jira field if it is mentioned in a hipchat room?

I would like to set a field (Checkbox preferred) on an issue if that issue is mentioned in a HipChat room. Is this possible?

Any help on how to acheive this would be appreciated!

1 answer

This widget could not be displayed.
Shayne Covey Atlassian Team Sep 29, 2017

Hi Angela,

If you can install and configure the HipChat for JIRA integration, it already has a feature to highlight when JIRA issues are mentioned in HipChat Rooms:

hipchat_discussions.png

The panel above should appear on the right sidebar of your JIRA issues once the integration is installed and configured.

The integration adds a global webhook in HipChat to match against JIRA issue key patterns. If it detects an issue key, it will try to post an 'issue preview' to the HipChat Room in which the issue was mentioned, as well as maintaining the 'HipChat discussions' feature pictured above.

If it's a requirement that issue mentions show up in checkbox form within JIRA, you may be able to do some customization to make it happen.

For example, you could add HipChat webhooks to watch for issue keys in chat (or re-using the webhook you get for free with the integration mentioned above) then somehow fire off a JIRA API call to update the issue mentioned. I'm just speculating, so I can't provide a complete solution, but it should be possible.

I hope that helps!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

397 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you