HipChat accounts have been linked with Atlassian account - have you tried accessing your Atlassian account (and perhaps reseting your password there) at https://id.atlassian.com then login to HipChat using the same credential?
Do reach out to us with the reported email at https://support.atlassian.com/contact/ and our next available support engineer will be able to assist you!
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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