one of my enterprise user reported that his Members sections is empty in group conversations. Issue does not occur on phone application, just on Windows 10. This is the only user affected out of 140 in the office.
Version that he uses is 126.96.36.1993. App has been reinstalled with same result.
Have you ever come across such issue?
First things first. Can you please ask the affected user to upgrade the Windows client to the latest version 188.8.131.526 according to the release notes?
If the issue is still impacting the user after that, let us try to drill further down to understand the issue:
Let me know how it goes on your end. Thank you.
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