This is what show in jira log:
Failed to ping HipChat. com.sun.jersey.api.client.ClientHandlerException: java.net.SocketException: Connection reset com.sun.jersey.api.client.ClientHandlerException: java.net.SocketException: Connection reset
I am trying to integrate to https://my co hipchat address
The address goes to LB.
The error looks very similar to the one mentioned in the KB below, where JIRA is forcing a connection over TLSv1.0 with HipChat
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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