I cannot delete my hipcat account as I have no password and no verification email was sent to me. I am stuck how do I delete?

This question is in reference to Atlassian Documentation: Deleting your account

I started a chat group so I had an account so I can join a company group

I now need to delete as you can only be in one group it seems.

I have no password

I have no verification email even though I re-requested

I just seem to be trapped in a loop

Not a good start

 

1 answer

1 vote

There are a couple possibilities:

1) You should be able to go to https://www.hipchat.com/forgot_password and enter your email in order to set/reset your password. After that you can login and delete your account as normal

2) If the reset password flow doesn't work, it's possible you made a typo in your email when signing up. You can contact support@hipchat.com and include your name / email and they should be able to get you sorted out

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Mar 26, 2018 in Hipchat Data Center

Migration of Hipchat server to Data Center - a retrospective

...able to use the clients After a bunch of testing (rooms, memberships, check for private message history, and most importantly - the custom emoticons!) nearly everything was looking as we needed, however...

439 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you