I cannot delete my hipcat account as I have no password and no verification email was sent to me. I am stuck how do I delete?

This question is in reference to Atlassian Documentation: Deleting your account

I started a chat group so I had an account so I can join a company group

I now need to delete as you can only be in one group it seems.

I have no password

I have no verification email even though I re-requested

I just seem to be trapped in a loop

Not a good start

 

1 answer

1 vote

There are a couple possibilities:

1) You should be able to go to https://www.hipchat.com/forgot_password and enter your email in order to set/reset your password. After that you can login and delete your account as normal

2) If the reset password flow doesn't work, it's possible you made a typo in your email when signing up. You can contact support@hipchat.com and include your name / email and they should be able to get you sorted out

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