Thanks for your question.The "Username is typing..." only appears when you're having a conversation with another user. It will not show when you're chatting in a HipChat room. If you see anything wrong with it, please open a support ticket following the link below and we'll get that taken care for you:
To expedite the support, please provide the the HipChat app client you're using and it's version.
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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