No worries. The example I provided previously was specific to Stride actually. Sorry about that.
Anyway, you can upload a new profile picture on your https://www.hipchat.com/account page.
Let me know how it goes on your end.
Can I check if you have tried logging out from the client to verify that the profile picture is updated there? Do you notice the same when you were logged in to the web client too?
I am just trying to rule out if it is merely a cache issue or something else. Thanks.
It took a long time but it finally showed up. I don't know if it went through an approval process or what but it is there. Thank you for reaching out and trying to help. To answer your questions though, yes I logged out of it and also redid the photo just in case it was a size issue.
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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