How do I get the Room Notifications icon to show/appear?

O Caraveo I'm New Here Nov 30, 2017


I normally see a notifications (bell-looking) icon on each of my rooms, but in this instance the notifications icon isn't rendering in the UI. I've clicked through different rooms and can't get the icon to show/appear. My colleague has the same app version ( and OS (macOS 10.12.6), and in his instance of the app the icon shows.

Here's a screenshot of what I'm seeing; I've highlighted the area thats not rendering correctly:Screen Shot 2017-11-30 at 10.12.07 AM.png


What gives?

1 answer

0 vote

Hi there,


Could you raise a support ticket with us so we can troubleshoot this issue further at


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