Your best bet to get support for To-Do Bot is to either use the feedback link (found at the bottom of the sidebar if you open the integration in the client), or go to https://marketplace.atlassian.com/plugins/todobot/cloud/support and click the "Email vendor" link.
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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