Good idea! We don't currently surface emails at a global level (they only show up when you open a 1-1 chat with someone), but it's certainly something we'd consider adding to the quick switcher.
I believe it's been suggested once or twice before, but I don't see an official suggestion in our JIRA about it. Feel free to make the suggestion official (so other people can vote on it too) by going to https://help.hipchat.com. Until then, we'll keep it on our list of potential client improvements.
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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