Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,296,369
Community Members
 
Community Events
165
Community Groups

fisheye has stopped reflecting new changes.

Hi we have a situation where our fisheye has stopped reflecting new changes in svn repository after a particular date. The status is still shown as running in the admin page. Can someone please help on this?

1 answer

0 votes

Hi Jitesh, the first thing that comes to mind would be a connection error (for example, if the credentials to access the SVN repo had changed at that date and thus FishEye can not fetch the latest commits). Specifically, what happens when you click on Scan for update or Run Incremental Index in the Repository options, and then click on Refresh (the cog icon) in the Summary screen ?

Another potential cause would be if you add a very large commit that occurred at that date (like a large branch commit), which would make FishEye run out of memory. In that case, it will shutdown and tries to index the commit at its next start, and thus fails again :-( If this is the case, check the following documentation to alleviate the issue.

Finally, if it seems to be neither issues, please create an issue on support.atlassian.com so that we can investigate the logs of your instance. This will permit us to diagnostic what's causing the indexing to stop at that date.

Hope this help,

Pierre

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

319 views 0 10
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you