crucible is not starting up showing some exception

[ramani_chandran]

Pls find the logs.

[fisheyeadmin@vvsl50582 log]$ tail -100f fisheye.out
2018-08-13 21:57:37,584 INFO - Using log4j configuration file: /vha/app/atlassian/fecru/fecru-4.1.2/log4j.xml
2018-08-13 21:57:37,622 ERROR - Lock already locked /vha/application-data/atlassian/fecru/var/fisheye.lck
2018-08-13 21:57:37,660 ERROR - Another instance of FishEye and Crucible seems to be running
2018-08-13 22:01:28,528 INFO - Using log4j configuration file: /vha/app/atlassian/fecru/fecru-4.1.2/log4j.xml
2018-08-13 22:01:28,546 INFO - FishEye arguments: []
2018-08-13 22:01:28,549 INFO - FishEye/Crucible 4.1.2 (20160816153147), Built on 2016-08-16
2018-08-13 22:01:28,549 INFO - Logging started (Oracle Corporation|25.74-b02|/vha/app/jdk1.8.0_74/jre|Linux|amd64|2.6.32-754.2.1.el6.x86_64|maxmem=3833MB)
2018-08-13 22:01:28,560 INFO - This program contains InfinityDB Version 3.0.21 2013.08.04_07.20 Deployment edition
2018-08-13 22:01:28,561 INFO - See infinitydb.com - Boiler Bay Inc
2018-08-13 22:01:28,561 INFO - InfinityDB is Copyight (C) 2001-2013 Roger L. Deran, all rights reserved.
2018-08-13 22:01:28,561 INFO - InfinityDB has been Licensed to Atlassian
2018-08-13 22:01:28,561 INFO - for distribution in FishEye and Crucible.
2018-08-13 22:01:28,561 INFO - Atlassian Pty Ltd (ABN 53 102 443 916)
2018-08-13 22:01:28,562 INFO - of 341 George St., Sydney, New South Wales, 2000 Australia
2018-08-13 22:01:28,920 INFO - UpgradeManager started.
2018-08-13 22:01:28,939 INFO - loading config from file: /vha/application-data/atlassian/fecru/config.xml
2018-08-13 22:01:29,684 ERROR - Your FishEye license terminated on May 04, 2018
2018-08-13 22:01:29,685 ERROR - Please visit http://my.atlassian.com to retrieve an existing
2018-08-13 22:01:29,685 ERROR - license quote BQ49-WCQN-TH00-7GAA to obtain a new license
2018-08-13 22:01:29,686 ERROR - or visit http://www.atlassian.com/purchase/renew to renew
2018-08-13 22:01:29,686 ERROR - your license.
2018-08-13 22:01:29,687 INFO - Exception loading license
com.atlassian.extras.common.LicenseException: Your FishEye license terminated on May 04, 2018
at com.cenqua.fisheye.license.LicenseLoader.validate(LicenseLoader.java:64) [fisheye.jar:?]
at com.cenqua.fisheye.license.LicenseLoader.loadAndValidate(LicenseLoader.java:34) [fisheye.jar:?]
at com.cenqua.fisheye.config.RootConfig.loadLicense(RootConfig.java:504) [fisheye.jar:?]
at com.cenqua.fisheye.ctl.Run.loadAndLogLicense(Run.java:330) [fisheye.jar:?]
at com.cenqua.fisheye.ctl.Run.mainImpl(Run.java:137) [fisheye.jar:?]
at com.cenqua.fisheye.ctl.Run.main(Run.java:57) [fisheye.jar:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_74]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_74]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_74]
at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_74]
at com.cenqua.fisheye.FishEyeCtl.mainImpl(FishEyeCtl.java:101) [fisheyeboot.jar:?]
at com.cenqua.fisheye.FishEyeCtl.main(FishEyeCtl.java:44) [fisheyeboot.jar:?]
2018-08-13 22:01:30,060 ERROR - Problem starting FishEye and Crucible: org.apache.lucene.store.LockReleaseFailedException: Cannot forcefully unlock a NativeFSLock which is held by another indexer component: /vha/application-data/atlassian/fecru/cache/globalfe/idx0/write.lock
2018-08-13 22:01:30,061 INFO - DBE
com.cenqua.fisheye.rep.DbException: org.apache.lucene.store.LockReleaseFailedException: Cannot forcefully unlock a NativeFSLock which is held by another indexer component: /vha/application-data/atlassian/fecru/cache/globalfe/idx0/write.lock
at com.cenqua.fisheye.lucene.LuceneConnection.killLuceneLocks(LuceneConnection.java:434) [fisheye.jar:?]
at com.cenqua.fisheye.lucene.CrossRepLuceneIndex.openNoUpgrade(CrossRepLuceneIndex.java:124) [fisheye.jar:?]
at com.cenqua.fisheye.lucene.CrossRepLuceneIndex.open(CrossRepLuceneIndex.java:75) [fisheye.jar:?]
at com.cenqua.fisheye.lucene.CrossRepLuceneIndex.<init>(CrossRepLuceneIndex.java:60) [fisheye.jar:?]
at com.cenqua.fisheye.lucene.CrossRepLuceneIndex.<init>(CrossRepLuceneIndex.java:48) [fisheye.jar:?]
at com.cenqua.fisheye.config.RootConfig.initCrossRepLuceneIndex(RootConfig.java:1358) [fisheye.jar:?]
at com.cenqua.fisheye.config.RootConfig.start(RootConfig.java:393) [fisheye.jar:?]
at com.cenqua.fisheye.ctl.Run.mainImpl(Run.java:168) [fisheye.jar:?]
at com.cenqua.fisheye.ctl.Run.main(Run.java:57) [fisheye.jar:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_74]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_74]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_74]
at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_74]
at com.cenqua.fisheye.FishEyeCtl.mainImpl(FishEyeCtl.java:101) [fisheyeboot.jar:?]
at com.cenqua.fisheye.FishEyeCtl.main(FishEyeCtl.java:44) [fisheyeboot.jar:?]
Caused by: org.apache.lucene.store.LockReleaseFailedException: Cannot forcefully unlock a NativeFSLock which is held by another indexer component: /vha/application-data/atlassian/fecru/cache/globalfe/idx0/write.lock
at org.apache.lucene.store.NativeFSLock.release(NativeFSLockFactory.java:295) [lucene-core-3.6.2.jar:3.6.2 1423725 - rmuir - 2012-12-18 19:45:40]
at org.apache.lucene.index.IndexWriter.unlock(IndexWriter.java:4624) [lucene-core-3.6.2.jar:3.6.2 1423725 - rmuir - 2012-12-18 19:45:40]
at com.cenqua.fisheye.lucene.LuceneConnection$IndexHandle.killLuceneLocks(LuceneConnection.java:213) [fisheye.jar:?]
at com.cenqua.fisheye.lucene.LuceneConnection$IndexHandle.access$1200(LuceneConnection.java:67) [fisheye.jar:?]
at com.cenqua.fisheye.lucene.LuceneConnection.killLuceneLocks(LuceneConnection.java:431) [fisheye.jar:?]
... 14 more
2019-01-09 18:38:53,299 INFO - Using log4j configuration file: /vha/app/atlassian/fecru/fecru-4.1.2/log4j.xml
2019-01-09 18:38:53,316 INFO - FishEye arguments: []
2019-01-09 18:38:53,318 INFO - FishEye/Crucible 4.1.2 (20160816153147), Built on 2016-08-16
2019-01-09 18:38:53,318 INFO - Logging started (Oracle Corporation|25.74-b02|/vha/app/jdk1.8.0_74/jre|Linux|amd64|2.6.32-754.6.3.el6.x86_64|maxmem=3833MB)
2019-01-09 18:38:53,332 INFO - This program contains InfinityDB Version 3.0.21 2013.08.04_07.20 Deployment edition
2019-01-09 18:38:53,333 INFO - See infinitydb.com - Boiler Bay Inc
2019-01-09 18:38:53,333 INFO - InfinityDB is Copyight (C) 2001-2013 Roger L. Deran, all rights reserved.
2019-01-09 18:38:53,333 INFO - InfinityDB has been Licensed to Atlassian
2019-01-09 18:38:53,333 INFO - for distribution in FishEye and Crucible.
2019-01-09 18:38:53,333 INFO - Atlassian Pty Ltd (ABN 53 102 443 916)
2019-01-09 18:38:53,333 INFO - of 341 George St., Sydney, New South Wales, 2000 Australia
2019-01-09 18:38:53,571 INFO - UpgradeManager started.
2019-01-09 18:38:53,587 INFO - loading config from file: /vha/application-data/atlassian/fecru/config.xml
2019-01-09 18:38:54,110 INFO - Crucible (Server) Unlimited Users: Commercial License License registered to Vodafone Australia.
2019-01-09 18:38:54,501 INFO - Adding secondary content dir of /vha/application-data/atlassian/fecru/content
2019-01-09 18:39:05,794 INFO - Starting database...
2019-01-09 18:39:06,503 INFO - BoneCP - tracking statements enabled for pool [mainPool]
2019-01-09 18:39:08,413 INFO - BoneCP - tracking statements enabled for pool [retriablePool]
2019-01-09 18:39:09,152 INFO - Database started.
2019-01-09 18:39:11,892 INFO - Starting plugin system...
2019-01-09 18:39:15,002 INFO - Starting mail system...
2019-01-09 18:39:15,015 INFO - Mail system started.
2019-01-09 18:39:18,330 INFO - Now checking for new software releases every 1 day
2019-01-09 18:39:44,157 INFO - Directory synchronisation started for directory 3
2019-01-09 18:40:08,904 INFO - Plugin system started.
2019-01-09 18:40:09,335 INFO - Server started on :8060 (http) (control port on 127.0.0.1:8059)
2019-01-09 18:40:34,981 WARN - Exception during FishEye Incremental Indexing of testing: com.cenqua.fisheye.config.ConfigException: com.atlassian.fisheye.dvcs.handler.DvcsProcessException: Error while communicating with VCS: Repository not found
The requested repository does not exist, or you do not have permission to access it.
fatal: The remote end hung up unexpectedly

^C
[fisheyeadmin@vvsl50582 log]$

[Ben Stuart]

It appears that FishEye is starting normally from the logs. You may want to check if the java processes is still running after that. What happens when you try to access FishEye from the browser at localhost:8060?