Running JIRA with Fisheye plugin - is this the correct way to do it? Also cant connect to Fisheye - port isnt listening

[shabbaranks]

Ive recently installed JIRA with the Fisheye plugin (although I thought Fisheye was a seperate product??). When I go to the FishEye/Crucible Server and click the link I get page cannot be displayed. The server inwhich Fisheye was installed on isnt even listening on port 8060 and Ive checked services to which all appear to be ok.

Can anyone suggest what else to look at? Thanks

[Joe Xie]

HI Shabbaranks,

JIRA and FishEye are separate products. JIRA comes bundled with a plugin called the 'JIRA FishEye Plugin' that gives you out of the box integration with FishEye.

I don't quite understand what your question is regarding though - are you having problem integrating a running instance of Fisheye with your JIRA instance? Or are you having problem running Fisheye itself?

[Colin Goudie]

As Joe says, Fisheye is a separate server so sounds like you haven't even installed it, hence your issue. Try that first

[shabbaranks]

I notice the reccomendations are install it on a seperate server - but we dont have the hardware currently. Also the throughput isnt that intense so we're going to see how it fairs on the same server as Jira. I installed Fisheye (seperate product) added the environmental path in and restarted the server. Now the server has restarted I am unable to connect to Fisheye on port 8060 - Ive read about installing Fisheye to run as a service but cant find the install directory. Is it literally the folder which I unzipped which holds the bin folder etc?

Thanks

[Joe Xie]

@Shabbaranks: you should lodge a support case at https://support.atlassian.com regarding your installation problem - it is probably just a simple case of misconfiguration or something. If you post your log files, may be we can offer more assistance here (but posting logs could reveal information about your setup, which you may or may not care for).