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Lost emergency key

Edited

I have jira account and enabled the two factor authentication. But I lost my emergency key, so I can't login.

I refer to https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification/#Your-emergency-recovery- key-doesn--x27-t-work-or-you--x27-ve-lost-it, but I don't see "Send recovery email", and the administrator didn't find how to recover my account.

How can I recover my account?

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Hi @yang 

Looks like you have a few similar questions on the Community - including:

You only need to post your question once to get help from our Community members!

Please use one of these, which both have an answer :)

Ste

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