Crucible Repositories Not Updating

I'm currently the administrator for my company's Crucible server (though I'm trying to convince our corp IT folks to take it over in the near future). We've been using Crucible with eval licenses for the last two months. Twice now I've seen Crucible stop updating. It happened for the second time on Friday and I was out of the office through the following Tuesday. When I got back to the office, every repo was reporting no updates for the last 70 hours. I restarted crucible and it began updating again.

Has anyone else seen this behavior? If so, can you provide some advice on what might be causing it and how to prevent it?

UPDATE: I'm not sure it's relevant but I thought I'd point out that we've got Crucible indexing both Subversion and Git repos and we see the same behavoir with both types.

1 answer

I'd start with analyzing the logfiles to see if there are any errors reported that would explain why the repos are no longer updated.
This can be Java heap errors, communication problems with the version control software server, etc.

Suggest an answer

Log in or Join to answer
Community showcase
Alexey Matveev
Published Saturday in Jira

How to run Jira in a docker container

Everything below is tested on Ubuntu 17.10. I prefer to use Jira in a docker container because: 1. I can install Jira with a couple of commands. 2. I can start and stop Jira just by starting and s...

384 views 6 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot