Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

Recognition

  • Give kudos
  • My kudos

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cant login to Fisheye and Crucible Edited

Install the Fisheye and Crucible (On development server) that also have Jira installed. After the installation I try to login. Absolutely no combination of name/password work (used the master password I just used)  and the product cant be used. How do I either remove this completely or reset the password. I have search the web for several hours and found so far nothing works.

3 answers

Thomas Deiler Community Leader Jan 16, 2019

Wonder if he already knows this page ...

I have tried that page and it does not work.

Did you use http://<FECRU_URL>:<FECRU_PORT>/admin/admin.do as the URL? 

Only the built in admin user password that was reset would work here. 

0 votes
Thomas Deiler Community Leader Jan 16, 2019

Dear @ErnieErwee,

two Atlassian products installed on the same server - there always rings a bell: Have you modified the session id of one of the products? On default it's named JSESSIONID for each tomcat installed. You can change this for Jira by modifying the file

$JIRA_INSTALL/atlassian-jira/WEB-INF/web.xml

If this doesn't help, please post more details of your installation.

So long

Thomas

Let me try and I will post shortly

0 votes

Was this instance migrated from another server? Previously, was it connected to AD or Crowd that is no longer available from Dev? 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence Cloud

Share your Confluence Cloud experience for a chance to win $500!

Take our 5-minute survey to win a $500 Visa gift card! Are you currently using Confluence Cloud? We want to hear from you! Fill out this quick survey about your Confluence Cloud experience so we ...

238 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you