Bug when closing issues

we have a message when we try to close our issues in a specific wokflow :

This when the Resolve Issue Screen is disabled :Capture d’écran 2015-11-02 à 17.31.22.png

This one when the Resolve Issue Screen is enabled :

Capture d’écran 2015-11-02 à 16.10.17.png

 

We can't close our tickets, it's a hudge problem for us !!

2 answers

0 votes

Are you having problems with Crucible or JIRA? Because you've attached screenshots of JIRA if I recognize correctly? Or is it about JIRA-Crucible integration and closing review in Crucible doesn't really fire up proper workflow trigger and the issues are not closed? Anyway, please rise an issue on support.atlassian.com and attach support zip to get dedicated help to your issue. More information how to rise an support issue and generate support zip you can find: https://confluence.atlassian.com/jira/getting-help-185729600.html https://confluence.atlassian.com/fisheye/contacting-support-298976926.html

Hello, I cant find this page System. "Select Atlassian Support Tools from the left panel in the System page." in my system page. regards

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

467 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you