Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Bug when closing issues

we have a message when we try to close our issues in a specific wokflow :

This when the Resolve Issue Screen is disabled :Capture d’écran 2015-11-02 à 17.31.22.png

This one when the Resolve Issue Screen is enabled :

Capture d’écran 2015-11-02 à 16.10.17.png


We can't close our tickets, it's a hudge problem for us !!

2 answers

Hello, I cant find this page System. "Select Atlassian Support Tools from the left panel in the System page." in my system page. regards

0 votes

Are you having problems with Crucible or JIRA? Because you've attached screenshots of JIRA if I recognize correctly? Or is it about JIRA-Crucible integration and closing review in Crucible doesn't really fire up proper workflow trigger and the issues are not closed? Anyway, please rise an issue on and attach support zip to get dedicated help to your issue. More information how to rise an support issue and generate support zip you can find:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

233 views 1 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you